IT Operations Manager

IT Operations Manager

Job Description

We are a dynamic organization with a growing IT department responsible for maintaining a robust IT infrastructure and supporting a multi-company environment. Our team works across multiple projects, leveraging modern technologies such as SaaS, cloud, and on-premises solutions to deliver innovative and reliable IT services.

We’re seeking an IT Operations Manager to join our team in Bangor. This role offers the opportunity to support IT operations, manage team workloads, and collaborate across time zones to ensure reliable IT systems and processes.

As the IT Operations Manager, you will work closely with the IT Director (based remotely) to ensure smooth IT operations. You will play a pivotal role in coordinating and supporting the IT team, managing workloads, and serving as a local point of contact for IT-related needs.

Job Responsibilities

Team Coordination

  • Act as the local liaison for the IT Director, facilitating effective communication and decision-making across time zones.
  • Provide guidance and support to IT team members, including helpdesk, systems, and other development staff.
  • Coordinate team workloads and priorities to ensure the efficient delivery of IT services.

Operational Support

  • Assist in implementing and optimizing IT processes to improve efficiency and security.

Project Management

  • Help coordinate IT projects, ensuring timelines and deliverables are met.
  • Ensure consistent IT practices and standards across all projects.
  • An understanding of Python/Vue.js/TypeScript is helpful for coordinating with development teams and understanding technical requirements.

Technical Contributions

  • Provide hands-on support for escalated IT issues and assist in troubleshooting as needed.
  • Work on system integrations and ensure compatibility across platforms.

Job Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • At least 7 years of experience in the IT field, with a focus on operations, infrastructure, or team coordination.
  • Strong organizational and communication skills, with the ability to work effectively across time zones.
  • A proactive and solutions-focused mindset.

The following skills are a bonus but not required

  • Kubernetes and containerization technologies.
  • System administration experience.
  • Familiarity with Python/Vue.js/TypeScript.
  • Exposure to databases like Oracle and PostgreSQL.

Job Status – Full Time

Location – Bangor, ME

What Working with Us is Like

C&L Aviation Group is not your typical aviation company. We believe strongly that healthy wages and a happy work environment contribute to a better quality of life, and as such that quality is reflected in your work. At C&L, you’re more than just a pair of hands. You’re an integral part of our team and future growth plans. As such, there is an opportunity for you to improve and advance with our company.

A Better Relationship

Good employees don’t leave jobs; they leave bad bosses. Our talented and trained leadership team cares about you, and your success at C&L. They strive to stay engaged with you to make sure you’re happy and achieving your goals and potential. They also manage by leading and working collaboratively with everyone. This atmosphere leads to happier employees, better work and a respected reputation with our customers.

A Bright Future

It sounds cheesy, but we want your future to shine so brightly that you need shades. Here at C&L, we provide an atmosphere that fosters both personal and professional growth. Our future here at C&L is bright too. In fact, our 25-year-old company has grown from one guy selling aircraft parts out of his basement to now over 200 people, with a 200,000 Sq. Ft. Facility that offers aircraft parts sales, aircraft heavy maintenance, avionics installations, engineering, interior refurbishments, exterior paint, component repair, and aircraft sales.

It’s been a great ride so far and we plan to keep growing. We need your help to do that. Right now, we have hit a point where we are at capacity turning work away – we need more people! Together, we can continue with our growth plans.

A Bigger Vision

We feel very fortunate to be able to grow the way we have. Because of that, we want to provide opportunities for employees to participate in making a difference in the community around us. The best way for us to do that is to help the community around us grow with us. That’s why we have adopted a local school, helped fund a local community garden, provide holiday meals for those in need, and purchased winter coats for area children.

If you have a particular way you like to give back to others less fortunate, we would love to hear about it, and work together to integrate that into our existing charitable programs.

About the Area

You’ll find Bangor, Maine area is a great place to live and play. It’s a small community of roughly 100,000 people and the commercial and social center of Northern and Eastern Maine. It is the region’s largest center of retail and service businesses and is home to great schools and Universities, College sporting events, vibrant nightlife, and several exceptional event and concert venues.

This is a Full-Time Position and includes the following benefits:

  • Medical
  • Dental
  • Life Insurance
  • Long-Term and Short-Term Disability
  • 401k matching

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off

Schedule:

  • Monday to Friday

Ability to Relocate:

  • Bangor, ME 04401: Relocate before starting work (Required)

Work Location: In person

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